Support, Service and Training

Unlike large vendors, Telrad treats all of its customers as a top priority. For operators in emerging markets, who have difficulty getting full service from the large vendors, Telrad offers a high level of professional and technical support on all Telrad equipment, as well as a wide range of products from Tier 1 vendors.

For integration solutions, Telrad provides one point of contact for the customer to handle all technical issues and support.

Furthermore, Telrad provides training on its entire product line, as well as training in a range of languages for the Nortel switching line of products.